Transforming IT Operations with
Frequent service interruptions caused by system failures or performance bottlenecks can hinder your business goals. At LMTEQ, our team of ServiceNow experts empowers you and your stakeholders to eliminate these bottlenecks, improve IT operations efficiency, and enhance user experience organization-wide. Leveraging cutting-edge technologies from the ServiceNow platform, we deliver top-tier managed services to ensure seamless operations and optimal performance.
Our ServiceNow Support services primarily revolve around two key components: ServiceNow Maintenance and Enhancement. These highly adaptable elements allow you to tailor your service scope to suit your specific needs.
We aid you in seamlessly migrating the latest ServiceNow releases to leverage new features and enhancements without disruption.
We assist you in swiftly resolving incidents to minimize downtime and ensure uninterrupted service delivery.
Our team helps you implement structured change processes to manage transitions effectively and minimize operational impact.
We help you customize and configure ServiceNow to align with specific business needs and optimize workflows.
Our experts enable you to implement timely updates and upgrades to enhance the functionality and security of ServiceNow.
Our team helps you in monitoring and maintaining service levels to meet SLAs and ensure consistent service delivery.
We ensure peak performance and reliability of your ServiceNow through proactive administration and continuous performance monitoring.
Our team conducts routine health checks and audits for CDMB and more to fortify security measures and maintain optimal operational health.
In addition to maintenance, our ServiceNow experts evaluate your existing IT infrastructure and help you scale by implementing and integrating the latest ServiceNow modules. This streamlines your IT operations and services, ultimately supporting your organization’s complete digital transformation with the ServiceNow platform.
We help you expand ServiceNow capabilities to support evolving business requirements and drive operational efficiency.
Our team expertly implements ServiceNow solutions such as ITSM, ITOM, SOW, CMDB, and SPM previously known as ITBM and more, tailored to business needs.
We assist you in integrating ServiceNow with existing systems such as NMS, BMS, SCADA, VMS[4], and more to streamline processes and enhance data flow across the organization.
Configure robust ACLs to control access permissions and ensure data security within ServiceNow.
Conduct thorough performance analysis to optimize system operations and improve user experience.
Implement comprehensive security measures such as SSO (Single-Sign-On) to protect ServiceNow instances and sensitive data.
Centralize information and empower users with self-service capabilities through effective knowledge management.
Facilitate smooth data migration and system integration to enhance operational efficiency and data consistency.
Manage and expand ServiceNow functionalities strategically to support organizational growth and innovation.
Develop and manage custom applications within ServiceNow by leveraging low-code/no-code technology to address specific business needs and enhance operational agility.
With a structured approach to Discovery, Deployment, and Evaluation, our Framework for ServiceNow Support Services guarantees streamlined efficiency and ongoing innovation tailored to your organizational needs.
Discovery
Requirements Gathering
Deployment
Performance Tuning
Feature Integration
Performance Evaluation
Discover our comprehensive range of ServiceNow services, spanning from implementation to management, encompassing all aspects of your IT operations.
