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Beyond Integration – LMTEQ's Seamless Synergization of ServiceNow ITSM and DCIM

Concerned about the visibility and management of your

data center components?

Customize and assemble your comprehensive suite of ServiceNow DCIM solution that perfectly fit your requirements, volume, and structure with us.

At LMTEQ, we go beyond implementation and integration to partner with you to revoluntionize the very core of your Data Center Infrasturcute Management. Our experts collaborate with your team, utilizing industry-specific methodologies, tools, and technologies to give you a cluster of ServiceNow DCIM implementation encompassing Rack Density Optimization, PUE (Power Usage Effectiveness), Cooling Efficiency, Asset Lifecycle Management, Comprehensive DCIM Reporting, and more.

Refine your data center operations with our ServiceNow DCIM services, offering you with data insights, automating procedures, optimizing resources, and reduced operating costs. Moreover, improve planning, ensure compliance, and encourage cooperation, and enhance scalability for effective administration by harnessing the maximum potential of ServiceNow ITSM and CSM capabilities.

Our Focus Area

We deliver comprehensive offerings that are suited to the changing demands of the digital age.

Asset/Real Estate Management

We prioritize categorizing assets in IT and non-IT zones by creating a concise overview of resources leveraging BMS providing near real-time insights into total space and rack availability, streamlining space allocation, and projecting future needs through meticulous analysis of available, occupied, and billed space. We also assist you in efficiently tracking vendor management activities, such as AMC with ServiceNow WSD.

Capacity Management

Our team aids you in managing the entire lifecycle of data center assets, covering space, power, rack, security, and environmental components. Our integration assists you in capturing detailed information on each asset, including its location, connectivity, and ownership, while efficiently budgeting and forecasting resource requirements.

Power Monitoring

Our capabilities extend to monitoring Electrical Power Management Systems (EPMS) Power Distribution Units (PDU), and optimizing Power Usage Effectiveness (PUE), providing near real-time data on total, used, billed power, and its usage metrics. We also monitor traditional and green energy through integration ensuring redundancy and reliability by alerting to potential failures or abnormalities in the power distribution system.

Environmental Monitoring

We enhance HVAC efficiency with near real-time temperature monitoring, and humidity, proactively identifying and managing hot spots. We assist you in preventing equipment failures through data-driven analytics and extend critical infrastructure lifespan via strategic HVAC optimization.

Network Monitoring

Leveraging Smart Transition Switches (STS) for seamless transitions via ITSM tools integration. Our integration of network monitoring tools ensures the performance and health tracking of network equipment such as switches, patch panels, power ports, and other devices to identify network anomalies and threats to minimize security and connectivity breaches.

Change Management

Efficiently managing changes, LMTEQ employs a dedicated Change Management module for real-time evaluation of data center updates. Minimize disruptions and ensure stability using ServiceNow CAB approval workflows for streamlined decision-making, fostering transparent communication and accountability.

Security and Risk Management

With a focus on high availability, our team identifies and mitigates disruptive risks, addressing data center threats like physical vulnerabilities, and security risks, by leveraging value-added services such as biometrics, CCTV, and cages. We document timestamped audit logs, journals, user actions, and historical data for future analysis as well.

Dashboard

Our centralized dashboard provides a holistic view of space, power, environment, and networking metrics. Customized to track essential KPIs and visualize Quote to Cash and Order-Delivery workflows, such as space and power availability versus used vs billed. We manage customer incidents, service requests, change, and problem resolutions by leveraging ITSM.

Ready to craft a DCIM solution that aligns with your needs?

Book a Call Today

Our Midas Touch

LMTEQ does more than just offer solutions; we design the future of your data center operations. We allow you to manage and optimize every aspect of your data center by harnessing the wide capabilities of ServiceNow DCIM.

Why Choose LMTEQ as a
ServiceNow Service Provider?

  • Certified ServiceNow Professionals.
  • Expertise in Implementation and Integration.
  • Tailored Solutions to Meet Your Needs.
  • Time-Zone Aligned Support.
  • Top-Notch Ongoing Support and Optimization Services.

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In collaboration with KMTEQ