Customer experience drives brand perception. It is the key to brand sustenance. This is why it is important for you to know your customers’ psyche. You as a business need to understand their emotions, intentions and beliefs. To deliver what they’re looking for, you need data to power you.
Stand out in the experience economy by learning to use SAP Qualtrics experience management (XM) platform that helps you combine experience data (X data) with Operational data (O data). This enables you to truly power your business with customer knowledge and bring in business value in ways you did not imagine.
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Pre-built survey queries for different LOBs, reducing your survey development efforts.
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Flawless distribution of your survey queries in all social media platforms.
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Automated response to business users on every customer emotion to reduce user’s efforts to manually check on responses or to raise issues
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Actionable insights from customer survey response
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Affordable implementation package.
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360 degree view of your business data.
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Deliver highly personalized experiences to customers and employees.
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Make decisions based on human feedback
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Improved workforce experience at moments that matter
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Set up custom dashboards for every employee with relevant customer insights, responsibilities and deadlines to bridge the experience gap.
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Drive real time experiences across different departments in your organization. Capture the insights into a single platform, thereby reducing silos and increasing collaboration.
We ensure that your customers are at the core of your decision making. With years of being a part of the Qualtrics partner network, we help enable you to harness the fullest potential of SAP Qualtrics and the benefits it offers.
Make decisions for your business by empathizing with your customers.
We offer SAP Qualtrics integration with experience management (XM) and C/4HANA technology to understand your business process, analyse broken links and prioritize the actions to be taken. Now Unlock deeper customer understanding with LMTEQ’s SAP Qualtrics and take your business to the next level.