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Perform Optimum CRM Testing and have your SAP CRM System operate effortlessly

Ensure seamless SAP CRM functionality with thorough testing, enhancing performance, and user satisfaction.

Enhancing User Satisfaction: Strategies for Successful SAP CRM Testing

It could be problematic for your business to have issues with the CRM software as it would directly impact your growth, adding a gap between you and your customers. This requires effective SAP CRM testing to have it work flawlessly helping you close deals faster and better.

Correct data is an indication of a good CRM system. LMTEQ performs data quality check ensuring there are no duplicates, incorrect or missing data and see to it that data is mapped correctly. We perform data warehouse testing making sure it does not populate the CRM with invalid data.

LMTEQ offers industry-leading SAP CRM testing services for different functional modules

Visual representation of the SAP marketing automation process, highlighting LMTEQ's CRM testing services for enhanced efficiency.

Our SAP CRM Testing Services

Data Quality Testing

Correct data is an indication of a good CRM system. LMTEQ performs data quality check ensuring there are no duplicates, incorrect or missing data and see to it that data is mapped correctly. We perform data warehouse testing making sure it does not populate the CRM with invalid data.

Functionality Testing

LMTEQ performs SAP CRM functional testing to check if all the functional features of the CRM platform is processed correctly. We examine the performance of CRM workflows: Sales, Marketing and Customer Service under multiple scenarios ensuring quality execution and error handling.

Integration Testing

CRM is a cornerstone application for all customer interactions with an ability to integrate with other systems that handle customer related information. It is only effective if data is communicated in the right format, accuracy and consistency. LMTEQ ensures effective integration testing, maintaining data consistency, reflecting system changes, and tracking change history.

Performance Testing

LMTEQ implements SAP CRM performance testing to validate different metrics that affect system performance. This includes loading speed, response time, maximum number of users it can handle at a time, server usage, stability, etc. We analyze system performance and work on maximizing operating capacity of the CRM.

Security Testing

SAP CRM systems contain a large amount of customer’s personal information that has to be kept safe and secure. LMTEQ’s SAP Application Testing works on achieving data security by ensuring data is hackproof and is available only to people with relevant access based on their role.

Regression & User Acceptance Testing

LMTEQ performs regression testing where test cases are re-executed to ensure that the changes did not create unintended consequences to the previous test objects. We ensure your SAP CRM system operates without any buffers by testing the following metrics: usability, functional correctness and completeness, scalability, reliability and confidentiality.

Keep your SAP CRM intact and refined with LMTEQ’s SAP CRM Testing services. The results of SAP Application testing will result in the company’s growth.

Why Choose LMTEQ as a SAP Service Provider?

  • Authorized by SAP for excellence.
  • End-to-end SAP services.
  • SAP-certified professionals.
  • Tailored business solutions.
  • Expertise in SAP S/4HANA and HANA upgrades.
  • Worldwide support with local expertise.
  • 24/7 service and quick issue resolution.