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ServiceNow Solutions for the Healthcare Industry

Revolutionize healthcare with ServiceNow—streamline workflows, elevate patient care, ensure compliance, and foster innovation for a healthier, more connected tomorrow!

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LMTEQ’s ServiceNow Healthcare Solution for Healthier Tomorrow!

Unify all your departments from patient management to drilled-down cybersecurity management under one platform with LMTEQ’s ServiceNow Healthcare solutions. We help you streamline every aspect of your healthcare operations using various out-of-the-box or customized ServiceNow solutions so that you can focus on providing top-of-the-line healthcare to the patients every time.

No more stress due to operational efficiencies with LMTEQ’s ServiceNow for Healthcare solutions!

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Why ServiceNow For the Healthcare Industry?

The benefits of using ServiceNow in the healthcare industry are presented in a diamond-shaped box, stacked sequentially from left to right.

Critical Healthcare Areas We Focus on

Explore how we enable you to solve challenges in various healthcare subdomains.

1. Medical Services

In this area, we focus on clinical, laboratory, and diagnosis management. Our goal is to handle the complexities of technology so you can dedicate your full attention to what truly matters: caring for your patients and improving their health outcomes.
We leverage ServiceNow to assist you in:
  • Vaccine Management,
  • Clinical Device Management,
  • Telemedicine and Virtual Care.

2. Patient Care

We understand the importance of providing the best in the class patient care to every patient. Our team utilizes the ServiceNow platform to its utmost level to bring you the best patient care management and enables you to face any medical scenario
We aid you in implementing:
  • Omnichannel Engagement,
  • EMR Help,
  • AI-powered Analytics and Reporting.

3. Emergency Services

The most critical aspect of healthcare is emergency services. Our comprehensive ServiceNow healthcare solutions encompass nearly all the essential elements required to effectively manage and respond to urgent medical situations, ensuring swift and efficient care.
By using ServiceNow for Healthcare, we help you in:
  • Emergency Response coordination,
  • Ambulance Dispatch and Tracking,
  • Patient Triage System Management,
  • Emergency Medical Record Access,
  • Incident Management,
  • Emergency Supply Management,
  • Disaster Management and Preparedness.

4. Support Services

If emergency services are the most crucial aspect of healthcare, then support services are a close second. Our ServiceNow healthcare solution focuses on delivering robust support services, providing the essential tools and systems needed to streamline and enhance healthcare operations.
With ServiceNow services, we help you in:
  • Integration of EHR and external systems,
  • CMMS dashboard,
  • Workflow Automation,
  • Issue Resolution,
  • Change Management,
  • Compliance Risk Management,
  • Business Continuity.

5. Custom ServiceNow Healthcare Solutions

We understand that the requirements do change over the period and the capability to adapt to that situation, especially healthcare, is crucial. Our team of ServiceNow experts has the industry experience to customize the ServiceNow platform to the custom requirements. From seamless healthcare IT management to patient data security, we can develop custom applications with low-code/no-code technology.

Some of the Healthcare Domains We Are Experts In

We aim to enhance overall IT operations across the healthcare subdomains. Our ServiceNow Healthcare solution is tailored to address critical business challenges in healthcare industries. Here are the notable subdomains that we are experts in.

Pharmaceutical

Public Health

Medical Devices

Clinical Research Org

Biotechnology

Long-term Care

Payers

Mental Health Services

Our ServiceNow Healthcare Solutions

Our ServiceNow Healthcare Solutions
The Challenges We Solve The Solution We Use Benefits You Gain
Regulatory Compliance, Security and Privacy
  • Consent Management
  • Digital Documentation
    		•
  • Ensures secure management and documentation.
  • Reduces compliance risks.
    		•
    Operational Efficiency
  • EMR Help
  • HL FHIR Data Model
  • Pre-visit Management
  • Virtual Tasks Board
    		•
  • Streamlines processes and improves workflows.
  • Reduces operational costs.
    		•
    Billing and Invoicing
  • Integration with ERP and invoice management solution
    		•
  • Chargeback, and accurate billing/invoice
    		•
    Education IT Management
  • Patient Support Services
  • Patient 360
  • Omnichannel
  • Self-services
  • Virtual Agent
    		•
  • Improves patient satisfaction and access.
  • Enhances overall care experiences.
    		•
    Cost Management/td>
  • Performance Analytics
  • Predictive Intelligence
    		•
  • Controls and reduces healthcare costs.
  • Optimizes financial management and resources.
    		•
    Integration of Technology
  • Custom APIs
  • Integration of Database (DB)
  • BMS
  • VMS
  • NMS
    		•
  • Facilitates smooth technology integration.
  • Ensures data interoperability.
    		•
    Workforce Management
  • ServiceNow HRSD
  • Guided Decisions
  • Knowledge Management
    		•
  • Enhances staff productivity and management.
  • Reduces workforce-related challenges.
    		•
    Chronic Disease Management
  • Case Management
  • Predictive Intelligence
    		•
  • Improves care coordination for chronic conditions.
  • Reduces
    		•
    Health Inequities
  • Survey and Assessment
    		•
  • Addresses disparities with targeted interventions.
  • Promotes equitable healthcare access.
    		•
    Patient Data Interoperability
  • HL FHIR Data Model
  • Patient 360
  • Digital Documentation
    		•
  • Provides seamless data exchange and integration.
  • Improves care coordination.
    		•

    Why Choose LMTEQ as a
    ServiceNow Service Provider?

    Why Choose LMTEQ as a
    ServiceNow Service Provider?

    • Certified ServiceNow Professionals.
    • Expertise in Implementation and Integration.
    • Tailored Solutions to Meet Your Needs.
    • Time-Zone Aligned Support.
    • Top-Notch Ongoing Support and Optimization Services.

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