ServiceNow HR Service Delivery Services
Deliver The Right Experience to Your Employees Anywhere with
LMTEQ ServiceNow HRSD Solution.
Accelerate HR productivity and fast-track resolutions with LMTEQ’s ServiceNow HRSD (Human Resource Service Delivery)implementation services. Our ServiceNow experts assist you in optimizing HR processes throughout the employee journey, from hiring to exit and alumni management. We also provide a tailored ServiceNow Applicant Tracking System (ATS) that integrates with the central database, enabling seamless progress tracking for HR and candidates’ progress.
Our ServiceNow HRSD Workflow
From Hire to Legacy– Complete Workflow
Leverage our customized ServiceNow HR Service Delivery solution to help your employees reach their full potential and ensure seamless HR interactions. Our ServiceNow experts guide you in maximizing the solution’s benefits by automating HR workflows, eliminating manual processes, and resolving issues quickly to support a larger employee base.
Our ServiceNow HRSD Offerings
LMTEQ’s ServiceNow Talent Acquisition
Our personalized ServiceNow Applicant Tracking System enables HR professionals and recruiters to efficiently oversee and control the hiring process, from setting budgets to extending job offers and onboarding new employees.
Workflow
Key Initiatives
Value Addition
Benefits
Custom ATS Workflow
Hiring/Approval Workflow
- Decrease in approval-related errors.
- Estimated reduced error rate of 60 to 80%
- Achieve consistency and compliance
- Gain improved coordination
- Enhanced Transparency
Centralized Database
- Eliminate duplicate records.
- Estimate data management savings of 20%
- Data integrity
- Data can be captured from third-party recruitment tools more accurately
Hiring Funnel
- Potential improvement in conversion rates of 30%
- Improved candidate quality
- Higher conversion rate
- Better candidate experience
Talent Pool
- Reduction in time to hire of 30-50%
- Lead time reduction
- Recruitment flexibility
Resource Management
- Improvement in resource utilization ≅ of 50%
- Up-to-date resource availability
- Consolidated view of staff
- Timesheets
- Risk Management
- Resource workspace management
Vendor Management
- Improvement in vendor performance of 30%
- Streamlined Vendor Selection
- Enhanced Negotiation Power
Predictive Intelligence
- Improve workforce alignment through ML forecasting of 35-50%
- Advanced Talent Forecasting
- Improved Candidate Matching
Automation
- Increase in candidate satisfaction of 20-30%
- Streamlined Screening
- Automated Communication
- Paperwork\onboarding automation
Role-based dashboards
- Increase accountability with clear insights on individual or team performance. Estimation of 35-65%
- Better Performance Tracking
- Personalized Views
- Proactive Problem Solving
Our Custom Talent Acquisition Workflows
Utilizing our tailored ATS workflows, HR and recruitment teams can efficiently address extensive aspects of talent management, ensuring end-to-end functionality to streamline the hiring process effectively.
Centralized Database
Planning
- Talent gap analysis
- Forecasting requirements
- Budget Allocation/Approval
- Job description creation
- Roadmap for hiring
Sourcing
- Talent sourcing
- Talent pool
- Resource management
- Vendor management
Integration
Teams, Workday, Zoom, LinkedIn
Hiring
- Interview scheduling
- Skill/Qualification assessment
- Cultural fit
- Background verification
- Offer letter
Onboarding
ServiceNow Out Of Box Offerings
Employee Center Pro
Offer a centralized employee service portal across the organization.
Employee Journey Management
Provide workflow to assist employees during critical moments including employee performance management.
Workforce Optimization
Gain real-time insights into HR agent schedules, workload, and skills to manage the team efficiently.
HR Case and Knowledge Management
Uniformly manage documentation, engagement, and completion of employee requests.
Issue Auto Resolution
Leverage AI to solve employees' simple requests swiftly.
Universal Request
Deliver a cohesive employee service experience and enhance agent teamwork.
Employee Relations
Maintain HR documents, processes, and communications across the organization.
Our ServiceNow HRSD Implementation Overview
Seamless Implementation, Employee Excellence.
Stages Involved
In-depth analysis and acquiring requirements specifications
Our experts work closely with your team to evaluate your existing HR management tools and collect essential information about your business needs.
ServiceNow HRSD configuration and customization
Once the requirements were gathered, our team started with the configuration and customization of the platform. That includes data migration, developing an HR service catalog, setting up employee and HR portals, and more.
Solution Validation and Deployment
After the solution development, our ServiceNow experts rigorously test it and verify all the functionalities and features are running properly. On top of that, our team allows end-users to test out the solution and get feedback to refine it further.
Custom Implementation
- Integrate with your main HR management system by setting up and tailoring the existing out-of-the-box ServiceNow HR Service Delivery solution.
- Ground-up custom solution by extending its functionality as the only requisite HR tool to meet your organization’s demand.
Why is LMTEQ Your HRSD Specialist?
ServiceNow HRSD + LMTEQ = New Capabilities.
Our ServiceNow HRSD solution is centered on providing an employee-focused experience through a human-centered approach. This approach understands how employees prefer to accomplish their work, what their needs are, and how to fulfill those needs effectively.
With LMTEQ’s ServiceNow HRSD, organizations can
- Build an agile HR model that can adapt to the organization’s growth.
- Empower employees to adapt to new technologies such as Gen AI and more.
- Drive business value and improve ROI.
How We Assist You in Building Modern HR Functions
Reimagined HR Services Delivery for Tomorrow’s Workforce
Challenges
Complex Process.
Lack of Data Insights.
Resource Utilization.
Compliance Management.
Consumer-Grade Employee Experiences.
Modern HR Operating Model.
Tailored Experiences with Intelligent Automation.
Our Approach
Automating and integrating HR workflows, eliminating redundancy, and streamlining operations.
Centralizing data and providing powerful analytics for data-driven decision-making.
Leverage Resource Management to plan the capacity at the portfolio level for projects.
Automating compliance tracking and reporting to keep up with regulatory requirements.
Providing a cohesive interface for consistent, high-quality employee self-experiences across all HR processes.
Supporting evolving roles and interactions with adaptable platforms and skills for exceptional service.
Offering personalized experiences while integrating smart automation for efficiency and innovation.
Customer Success Stories
Learn how we resolved the biggest challenges for our Fortune 500 clients worldwide
Why Choose LMTEQ as a
ServiceNow Service Provider?
- Certified ServiceNow Professionals.
- Expertise in Implementation and Integration.
- Tailored Solutions to Meet Your Needs.
- Time-Zone Aligned Support.
- Top-Notch Ongoing Support and Optimization Services.