Asset/Real Estate Management
We prioritize categorizing assets in IT and non-IT zones by creating a concise overview of resources leveraging BMS providing near real-time insights into total space and rack availability, streamlining space allocation, and projecting future needs through meticulous analysis of available, occupied, and billed space. We also assist you in efficiently tracking vendor management activities, such as AMC with ServiceNow WSD.
Capacity Management
Our team aids you in managing the entire lifecycle of data center assets, covering space, power, rack, security, and environmental components. Our integration assists you in capturing detailed information on each asset, including its location, connectivity, and ownership, while efficiently budgeting and forecasting resource requirements.
Power Monitoring
Our capabilities extend to monitoring Electrical Power Management Systems (EPMS) Power Distribution Units (PDU), and optimizing Power Usage Effectiveness (PUE), providing near real-time data on total, used, billed power, and its usage metrics. We also monitor traditional and green energy through integration ensuring redundancy and reliability by alerting to potential failures or abnormalities in the power distribution system.
Environmental Monitoring
We enhance HVAC efficiency with near real-time temperature monitoring, and humidity, proactively identifying and managing hot spots. We assist you in preventing equipment failures through data-driven analytics and extend critical infrastructure lifespan via strategic HVAC optimization.
Network Monitoring
Leveraging Smart Transition Switches (STS) for seamless transitions via ITSM tools integration. Our integration of network monitoring tools ensures the performance and health tracking of network equipment such as switches, patch panels, power ports, and other devices to identify network anomalies and threats to minimize security and connectivity breaches.
Change Management
Efficiently managing changes, LMTEQ employs a dedicated Change Management module for real-time evaluation of data center updates. Minimize disruptions and ensure stability using ServiceNow CAB approval workflows for streamlined decision-making, fostering transparent communication and accountability.
Security and Risk Management
With a focus on high availability, our team identifies and mitigates disruptive risks, addressing data center threats like physical vulnerabilities, and security risks, by leveraging value-added services such as biometrics, CCTV, and cages. We document timestamped audit logs, journals, user actions, and historical data for future analysis as well.
Dashboard
Our centralized dashboard provides a holistic view of space, power, environment, and networking metrics. Customized to track essential KPIs and visualize Quote to Cash and Order-Delivery workflows, such as space and power availability versus used vs billed. We manage customer incidents, service requests, change, and problem resolutions by leveraging ITSM.